What You Give Us
We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, birth date, email and physical address, telephone number, gender, contact lists, social media information and profile, location (GPS) information, activity and performance information, and when necessary, credit card information.
What We Collect From You
We may automatically collect information regarding your interaction with, and use of, our products and services. Information we may collect includes, but is not limited to, your phone number, Device identifier and hardware information, IP address, browser type and language, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.
What We Collect From Other EleVen by Venus Interactions and Third Parties
We may combine information you give us with other information from EleVen by Venus sources, transactions and communications. This may include, but is not limited to, information from direct mail, catalogs, events, products and applications, or other EleVen by Venus interactions. We may also combine that information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver.
We do not knowingly collect or solicit personal information from children under 13.
We may use your information to do the following:
Operate, Improve and Analyze
Operate, provide, improve and maintain EleVen by Venus’ products and services, including analyzing user behavior and trends
Send you administrative messages and other information about EleVen by Venus. Communicate with you about your purchase, account information or customer service
Provide and Conduct Marketing and Promotions
· Communicate with you about our products, services and events, and other promotional purposes
· Administer contests, promotions, events, surveys or other features
· Display relevant marketing to you
From time to time we may share your information with companies and affiliates of Venus Williams
By Law or to Protect Rights
Your information may be transferred to a third party as part of our business assets in a sale of a part or all of EleVen by Venus. If this should happen, notice will be provided by posting to the website or other form of communication.
When you join or use certain services, you agree to publicly share a basic amount of information, which may include your username, city location, and profile picture.
EleVen by Venus SharingInformation that is publicly shared may be used by EleVen by Venus for promotional purposes.
Security Measures: We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted within our databases.
No GuaranteeHowever, like other companies, EleVen by Venus cannot guarantee 100% security or confidentiality of the information you provide to us.
How We Collect Information:
EleVen by Venus automatically collects information within our products and services or stored by your browser or Device. We may use a variety of methods to collect this information, including, but not limited to, cookies and pixel tags / web beacons (“Collection Tools”).
Turning Off Collection Tools
If you turn off certain Collection Tools, you may not have access to many features that make your experience more efficient and some of our services and features may not function properly. However, you can still place product orders with EleVen’s customer service team; call us at +1.855.880.7777 or email us at
Note that our website may not recognize or respond to Do Not Track (DNT) headers from web browsers.
Third Party Tracking
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect information about your interaction with us, including advertising.
Modifying or Deleting Your Information
You can modify or delete your profile within certain EleVen by Venus services, through your account. Your information previously posted may still be publicly viewable. EleVen by Venus may keep information and content in our backup files and archives.
Communication / Unsubscribe / Opt-out
Regardless of the settings you select EleVen by Venus may send you service-related communications. To unsubscribe and stop receiving messages, please change your settings or follow the instructions in the email, text message, notification or other message type. If you have unsubscribed from any EleVen by Venus communications, due to production schedules, you may receive communications already in production.
For questions or concerns, please contact EleVen by Venus Customer Service 656 Byron Drive, Suite 5B, Riviera Beach, FL 33404.